Up-to-date browsers for full functionality

We receive information from time to time that there would be problems with the webshop. Upon closer examination, it turned out that an unsupported browser was being used.
If you use Internet Explorer as your browser, you will receive the message when opening the webshop www.reference-standards.com:

„Update your Internet browser
You are using version ... Of browser ..., which is not supported by Shopify.
Here you can find out which browsers Shopify supports.
Try using a browser that updates automatically, such as Chrome, Firefox, Opera, or Edge. Continue with an unsupported browser"

To get the full functionality of the reference standards web store, please make sure you are using a current version of one of the above browsers before shopping in the web store - please do not proceed with a browser that is no longer supported under any circumstances.

Answering user questions about USP Reference Standards

Reference Standards are among the most important working tools in the daily analysis routine of identity and purity tests as well as in content determinations in the pharmaceutical laboratory.
In this context, compliance with prescribed pharmacopoeial monographs must be ensured, for example.
If you have any unanswered questions regarding the handling and administration of USP reference substances or regarding the usability of specific reference standards in relation to the USP monographs, we will be pleased to help you.
For this purpose, we will put you in contact with a senior manager of USP, who will provide answers to your technical questions with his long-time expertise.

Delay in delivery caused by authorities

Constant changes to current procedural rules and the issuance of new regulations mean that the complexity of customs processing when importing USP Reference Standards is constantly increasing. If, when importing USP Standards, customs then requires a visual inspection in which a specialist compares a USP Standard with the USP import documents and is supposed to confirm the consistency, the promised delivery date may be delayed.
We - the sales team for Reference Standards - make every effort to ensure that the time delay remains as short as possible.