If you are not yet a customer:

1. On the webshop homepage, click on “Register” .
2. Please fill out the registration form:
   - Company email (your own login)
   - Email from the billing department
3. Submit the form.
4. You will receive confirmation that your request has been received.
5. Activation will take place within a maximum of 2 business days.
6. You will receive an email with a confirmation link; after clicking the link, your account will be activated.

1. Click on "Login".
2. Enter your registered email address.
3. You will automatically receive a 6-digit One-Time Password (OTP) via email.
4. Use the code to log in.

For security reasons, the webshop uses unique access codes instead of passwords to keep access particularly secure.

Yes, you can also send offers or orders by email:

📧 reference-standards@bpt.eurofinseu.com

Please be sure to include the following information:

• Full company address
• VAT ID

Your request can only be processed if you provide complete information.

• Order number / Offer number
• Product code / Item name
• Quantity
• Delivery address & billing address
• Contact person + email + telephone

We charge the shipping fees shown in the overview below.
Regarding the USP reference standards to be procured in the USA, we reserve the right to change this in the event of continued euro weakness.
A currency exchange rate surcharge may be levied against the US dollar.
For more information, you can also send us an email to reference-standards@bpt.eurofinseu.com

Many customers use mandatory purchasing systems. We offer integration with the following ordering systems:

• Ariba
• Proactis
• SY by Cegedim
• Coupa

Please contact us by email if you require a specific procedure or if your system has particular requirements.

The standard delivery time is 5–8 working days after receipt of your order.

Please refer to your order confirmation for the exact delivery time – you will receive this within one working day after submitting your order.

Please note that delivery times for controlled substances may be significantly longer due to legal requirements.

The return of reference standards is excluded . There are two main reasons for this:

1. A binding purchase agreement is concluded upon acceptance of our offer or upon your binding order.
2. Returned reference standards must generally be disposed of at a cost.

Since we cannot accept liability for the storage conditions at your premises – even if they comply with regulations – reuse is excluded.

We ask for your understanding in this matter.